Non-verbal presentation - your appearance and body language

SIGHT ' The way a person looks and acts affects how we respond to them. How can you get it right?

Tips

• Try to keep good eye contact
• Your clothes need to be smart and clean
• Keep shoes, hair, and nails clean and tidy
• Go easy with the jewellery

SMELL ' None of us like to think that we smell and it is often the most difficult thing to tell someone.

Tips

• A bath or shower as close to the interview as possible, clean socks, clean teeth and a bit of deodorant usually do the trick
• Don't drink alcohol before an interview - it will be noticed
• Don't get carried away with perfume or aftershave
• Don't eat strong smelling food just before an interview, such as garlic or spices. If this is difficult then invest in a breath freshener

TOUCH ' You are usually expected to shake hands with our interviewer(s) at the beginning and the end of your job interview.

Tips

• Why not practice shaking hands with family and friends so you feel comfortable
• Sticky palms and nerves usually go together so you could arrive early and ask to use the washroom. It may also help to keep a few tissues handy